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Top Seven Customer Service Issues

By:Bryant Webster | November 30, 2016

People expect good service by everyone from car dealerships to computer companies. Customer Service has made and broken countless businesses since commerce was invented. Simply review the national or regional news and you will see stories from the sublime to the ridiculous such as Wells Fargo and Office Depot. If you think it does not matter, then I’m willing to bet on what side of history your business will be. For those of you who care about your business, here…

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A quick peak into Split Second Selling

By:Bryant Webster | November 17, 2016

Drew Stevens is an author of many hot sales and marketing books that act as a pocket guide to improving yourself and your company. Check out a snippet from one of his personal best sellers: Split Second Selling ----------------------------------------------------------------------------------------------------------------- ■ Why Sell? Why not? One of the most versatile professions and the most interesting profession in the world is that of sales. Nothing—and I mean nothing— happens to any firm, any organization, or any business without sales. Selling for any…

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What Quality Employees are Looking For

By:Bryant Webster | November 17, 2016

My next webinar On January 10, 2017 will be about, “How to Attract, Hire, and Retain Quality Sales Professionals”. In keeping with that theme, here is some information about developing a motivated work team. If you are serious about building a competitive sales force click here to be taken to Lorman to register with a 50% savings. • Job/Life Balance A study conducted by PWC found that employees are increasingly prioritizing job flexibility when choosing a job. People want to…

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