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7 Methods to Grow Your Business Digitally in 2017

By:Drew Stevens | March 16, 2017

Whether you are a small business owner, consultant, coach or entrepreneur, even a sales professional building your business is essential to success.  Business today especially because of digital media is similar to being at a rock concert it's not about screaming louder it's about looking different so that the singer or star recognizes you.   Too many businesses sound just like their competitor. To help my point, I was recently reviewing my Facebook feed, and five individuals all claimed that…

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Secrets Of Customer Service to Create More Revenue

By:Drew Stevens | March 16, 2017

I needed an automobile emissions test and oil change the other day and visited a new facility around the corner from me. Upon arrival, I was greeted by not one but two very friendly employees who guided me to the service area offered me coffee and got me situated.   I was escorted to a very clean waiting area and within 40 minutes my car was serviced, cleaned and ready for departure.   Customer service is such an easy business…

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Secrets to Dealing with Unrequested Feedback

By:Drew Stevens | March 7, 2017

          Many years ago I viewed the Broadway production of “Wicked” that featured an incredible song called “Defying Gravity”. The lyrics are outstanding especially,   “I'm through with playing by the rules Of someone else's game Too late for second-guessing Too late to go back to sleep It's time to trust my instincts…!”   Operating a business has numerous stresses and strains; one of those strains is getting unsolicited feedback. You know, the undesired, unrequested, brash…

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