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Your Business Failure May Be Your Own Fault

By:Drew Stevens | April 22, 2017

We all agree that the world has become divisive. Yet, if you own and operate a business you must ensure equality and decency for all.   While out traveling to my clients I am frequently bewildered how many drivers with those magnetic signs on their cars cut people off, never use a directional, speed especially in construction zones, text while driving thereby swerving in traffic etc. If you find it so easy to advertise your stupidity why would I use…

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Five Reasons Why Your Business is Terrible

By:Drew Stevens | April 18, 2017

  One of the greatest experiences of American life is working at or creating a business from a hobby, passion or desire to solve an issue. Business product or service is operated by a core of individual’s intent on changing lives and participating in an open economy. However, simply creating a product or service does not translate into success.   During the last 10 years, you may have experienced some iconic businesses and brands close their doors forever. Radio Shack,…

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Learn the value of implementing outstanding customer service and find new ways to cut costs in the process.

By:Drew Stevens | March 30, 2017

We are in a service-based economy and it is always surprising to see the lack of savvy of certain vendors. These are not the times to avoid the most important asset to any business. After all, the purpose for being in business is the acquisition and retention of customers. It is fairly ironic that in numerous conversations, organizations typically have a similar excuse for not being attentive to customer service: lack of time, lack of focus, and a lack of…

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