Why Customer Service is Crucial In the Sales Process

By:Drew Stevens | September 21, 2017

In today's contemporary world we are witnessing an increasing symbiotic relationship between the world of customer service and sales professionals. Customers are realizing that those representatives that take heed to customer service a more successful individually while also bringing more revenue in to the organization. Additionally, organizations find that when customer service is superb, their advertising costs decrease. This is because great customer service helps to develop avatars who continually speak well about your company. When others speak well about…

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What Are you Focusing On?

By:Drew Stevens | September 8, 2017

I don’t know about you but I no longer watch the news. The constant gloom and doom is overwhelming. Sometimes it appears that news makers can make the birth of a baby gloomy. The notion here is what are you focused on?   Running a business is volatile and you can be just like newsmakers – focused on the bad, or focused on the good. Every company has ebbs and flows; yours is no different. The question is what are…

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A Success Tip For Small Business

By:Drew Stevens | August 14, 2017

Running a small business can be very difficult. There is always a lack of resources such as money, employees and most importantly time it becomes especially challenging when you can count all of your clients on the one hand. So what is it that helps to separate the abundant business from those that struggle? With exceedingly tight budgets and little revenue, it’s challenging to develop a full-blown marketing program. More importantly, marketing must be consistent and relentless so that you…

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